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Telus International Career Page

www.telusinternational-europe.com 



Recruits French speakers
Your responsibilities:
• Offering best level customer support for French native clients via phone, email and chat
• Review and interpret customer information in a variety of systems and apply that information to resolving the customer’s inquiry.
• Balance customer service considerations with the exercise of efficiency with respect to time and call control.
• Dialogue with the member to identify and offer the best products and services to meet the member’s needs.

 

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http://telusinternational.com – It’s different here at TELUS International, and we’d like to show you how! Filmed at our contact centers in Bucharest, Romania and Sofia, Bulgaria, take a Virtual Site Tour of our outsourcing operations. Serving customers in 30+ languages, we work hard to maintain our thriving contact center culture focused on putting customers first. 
Virtual Site Tour: Europe

TELUS International Europe is a premium multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has 2,500 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 30+ languages. TELUS International Europe is a proud member of the TELUS International family.


TELUS International is a global BPO company with over 20,000 team members around the world, including in Canada, the United States, Europe, Latin America, and the Philippines. With over 175 million customer interactions supported annually via voice, email, chat and social media, across the telecommunications, utilities, high tech, gaming, finance, retail, e-commerce, travel and logistics, and health care industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. As the global arm of TELUS, TELUS International is backed by a leading national telecommunications company in Canada, with CAD$12.4 billion (€8.77 billion) in annual revenue, 14 million customer connections. 




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